We'd like to hear from you
Stuck on something, got an idea, want to work together, or just fancy saying hello — write to us. A real person replies, usually within 1–2 business days.
Email us
Already using doandplay? In the app, go to Me → Contact us · Report a problem.
It's quicker — we can see which account it came from, and the reply goes straight to your registered email.
To help us help you faster
If you're reporting a problem, telling us these few things saves a round trip or two:
- Which page you were on, and what you clicked;
- What you expected to happen, and what actually happened;
- Phone or computer, and which browser;
- A screenshot, if it's easy.
Anything else
For privacy and data questions, see the Privacy Policy. Account, subscription and data export can all be handled yourself inside the app.